Customer Service

Price Guarantee:
*We guarantee the lowest prices on all current products.
*We will gladly match any published, confirmed price from any retailer who has the identical product in stock and available. We will take in to consideration if they would charge extra fees such as shipping or tax when determining if their price is lower.
*Our price guarantee does not apply to closeout product.
*We reserve the right to correct any price discrepancies caused by typos, or other human error and sincerely apologize if this occurs.

Warranty:
*We will honor all manufacturer warranties and will take care of any warranty claims based on each manufacturer’s guidelines.
*In the rare event that a manufacturer is out of business, we will include that information at the time of purchase, and if an issue arises, we will do anything we can to resolve the issue within reasonable measure.

Returns:
*Please call or email us and we will issue a Return Authorization number. This number must be written on any and all boxes that are being sent back.
*We will accept returns on UNUSED product within 30 days of purchase for exchange or refund minus the original shipping and handling fees (if paid by us.)
*Please send all returns via insured, traceable means. (i.e. UPS, FEDEX, USPS)
*We are not responsible for any lost or damaged shipments being sent back to us, unless we have had our carrier come to pick something up from you.
*Any refused shipments will be charged a 20% restocking fee and credited less the original shipping costs.
*Any returned items will be charged a 20% re-stocking fee
*Any items returned with repairable scratches will be charged a $10 re-polishing fee, items not repairable will be returned and no refund given.
*All sales are FINAL on any custom product.